Awoke Digital · LLC
№ 001 — Portfolio · mmxxvi
Dallas · TX
32.7767° N · 96.7970° W
Cover
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Awoke Digital · LLC
i. Cover · Portfolio & Practice · Volume One

A specialist
practice for
enterprise systems.

For the operators,
architects, and
in-house teams who
carry the consequences.
Est · mmxxvi
Base · Dallas, TX
Focus · ServiceNow / Cloud
Practitioner · Jamiu Awoke
Begin01
Table of Contents
  1. A note on how we work.p. 03
  2. The practice — three disciplines.p. 07
  3. Dossier — a carrier consolidation.p. 14
  4. Method — four phases, no drift.p. 22
  5. Voice — a client, on record.p. 28
  6. Correspond — a note to return.p. 31
Chapter I. A note on how we work

We are not a large firm. We are not an endless deck of blurred slides. We do three things well, we do them for teams that cannot afford failure, and we leave when you are ready — not when the budget runs out.

Awoke Digital · LLC — Jamiu Awoke, Principal Dallas · MMXXVI
Chapter II. The practice

Three disciplines, held to one standard.

I · 2018—

ServiceNow development

End-to-end platform engineering for enterprises running 5,000+ seat instances. Workflows designed for the operators who use them, extended across ITSM, ITOM, SecOps, and HRSD — with the discipline of someone who has consolidated three instances into one and cut resolution times by 42%.
Workflow architecture · Flow Designer Custom scripting · Integration Instance consolidation · Migration
— →
II · 2020—

Cloud architecture

AWS, Azure, GCP — designed with security, observability, and cost discipline from the first whiteboard. We migrate the workloads the internal team keeps putting off, and leave infrastructure the team can operate without us. 20+ production integrations delivered, zero unplanned downtime.
Landing zones · Infrastructure-as-code Migration · Modernization FinOps · Cost governance
— →
III · 2022—

Digital transformation

Process mapping, system consolidation, and change management for organisations whose legacy systems have outlived their usefulness. We lead from whiteboard to go-live — and we don't pretend the hard part is the technology. Average adoption rate: 25% above baseline within 90 days.
Discovery · Roadmapping Vendor selection · RFP Adoption · Enablement
— →
Chapter III. Dossier · A selected engagement

From three ServiceNow instances to one shared platform.

FILE 001 · 2025
RESOLVED
Q1Q2 Q3Q4 Q5Q6 Incident resolution, post-consolidation
Engagement · Carrier Operations · 14 weeks

Three instances, one platform, 180 workflows migrated.

A North American carrier ran three disconnected ServiceNow instances across its regional business units — duplicate catalogs, inconsistent incident SLAs, no shared reporting. We designed the consolidation, migrated the custom work, retired two legacy instances, and handed the operators a single shared platform.

−42%
Mean resolution time
180+
Custom workflows migrated
14w
Discovery to go-live
Dossier · File 001 — More engagements available on request — 03 / 06
Chapter IV. Method

Four phases. No drift.

Phase 0114 days

Discover

Two-week audit of current systems, ownership, and pain. Findings delivered as a written brief — not a deck.

Phase 0210 days

Architect

Technical design reviewed with your team. Scope, risk, and acceptance criteria locked before any code ships.

Phase 036—14 weeks

Build

Delivery in two-week increments. Weekly demos, visible metrics, a shared backlog auditable at any moment.

Phase 0430 days

Transition

Runbooks, training, a 30-day handover to your internal team. We leave when you are ready — not when the budget runs out.

Chapter V. Voice · A client, on record
Awoke delivered what three previous vendors promised and never finished. The difference was discipline — clear scope, weekly visibility, and an honest handover to our internal team.
M. Rodriguez  ·  VP Technology  ·  North American Carrier
Chapter VI. Correspond

Write.We read every one.

Practice
Jamiu Awoke
Principal & Founder
Correspondence
+1 (214) 207-0261
Mon — Fri · 9 AM — 6 PM CT
Studio
Dallas, Texas
Visits by appointment
Colophon

Set in Cormorant Garamond and Inter, with JetBrains Mono for particulars. Composed in Dallas.

Papers

Charcoal & Ivory. Designed for print and for screen in identical hand.

Edition

Vol. I
MMXXVI
№ 001

Rights

© 2026
Awoke Digital LLC
All rights reserved

Awoke Digital · LLC — Est. mmxxvi · Dallas, TX Enterprise solutions · Proven results hello@awokedigital.com · +1 214 207 0261
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